CCOC is directed and controlled by volunteers. Our organization is structured into five committees and departments overseen by the Board of Directors, plus a sixth Personnel Committee dedicated to dealing with personnel-related concerns.

CCOC Committees

Development Committee

Deals with the development, acquisition and financing of new properties. They are a creative bunch who look for clever ways to create new housing. This committee informs the work of the Development Department.

The Development Department works to acquire or build new CCOC properties. They also keep a close eye on regulations and city planning to make sure we can continue to grow and offer new affordable housing.

Finance Committee

Deals with the financial administration of CCOC, its investments and long-term viability. If you want to know what is happening: follow the money! This committee informs the work of the Finance Department.

The Finance Department collects the rent and sends rent receipts. They are responsible for taking legal action, which can result in eviction, if tenants do not pay their rent, so please pay your rent! They also manage CCOC’s budgets, maintain financial records and look after CCOC computer systems.

Tenant & Community Engagement Committee

Deals with getting tenants involved in their communities and issues that impact everyone. If you’re interested in how CCOC gets people engaged in gardening, green living, local and neighbourhood issues, and political advocacy, this is the place to be.

The Tenant and Community Engagement Department is responsible for tenant and volunteer engagement, and for managing community partnerships. They work with tenants on issues which affect the quality of life in their neighbourhoods. They also involve tenants in energy conservation, recycling, gardening and promote CCOC through events and activities that build a sense of community.

A CCOC staff member and volunteer at a volunteer recognition event
A CCOC staff member and volunteer at a volunteer recognition event

Facilities Management Committee

Deals with the care of CCOC properties. If it has anything to do with keeping our buildings and your home looking good and working well, this committee is responsible. The Facilities Management Committee informs the work of the Facilities Management Department.

The Facilities Management Department is responsible for keeping CCOC properties in good repair, including your home, common areas, landscaping and parking areas. They do regular inspections of homes and buildings; plan and do major construction renovations and repairs; and have two teams who provide full service daily operations, from cleaning to tenant maintenance requests and turn overs. The tenant service representatives are the front line for all tenant requests for maintenance service and repairs.

Rentals Committee

Monitors vacancies and turnovers and identifies marketing strategies. It develops policies on eligibility criteria, occupancy standards and rent subsidies in accordance with government programs. It also recommends market rent changes and approves parking policies. This committee makes decisions that have a big impact on all of our tenants and rumour is that they have the best potlucks. The Rentals Committee informs the work of the Rentals department.

The Rental Department is responsible for renting out CCOC’s homes, managing subsidy programs and rental policies. They also deal with tenant behaviour issues, parking and the CCOC custodians. The Rental Department is responsible for taking legal action, which can result in eviction, for issues other than rent collection, so be a good neighbour!