Electricity

No Power?

If part of your home is without electricity, a GFCI outlet may have tripped. GFCI outlets are usually found in kitchens and bathrooms, and have a test and reset button. Try pressing the reset button.

A tripped breaker or blown fuse can cause a partial power outage. This can happen when too many appliances are running on the same circuit. Check your electrical panel to see if a breaker switch is in the “OFF” position. Breakers can be reset by pushing the switch to the “OFF” position, and then back to the “ON” position.

If your electrical panel uses glass fuses, look for one with dark discolouration and replace it.

If no part of your home has power, contact Hydro Ottawa at 613-738-0188. There may be power outages in your neighborhood.

Help Paying Electricity Bills

If you have a low income, you may qualify for an ongoing reduction on your electricity bill through the Ontario Electricity Support Program (OESP). Visit OntarioElectricitySupport.ca or call 1-855-831-8151 for information.