Contact Information
To contact CCOC’s maintenance or pest control team, use the online Service Request Form.
9 am – 5 pm (Mon – Fri, except public holidays)
415 Gilmour Street, Suite 200 Ottawa, Ontario K2P 2M8
Contacting your Rentals team
Questions about moving in and out, your rent amount, transfers, or difficulties with neighbours, contact your Rental Officers at 613-234-4065:
If you witness a crime in your building or see someone trespassing, first call the Ottawa Police at 613-230-6211. Then place a follow-up call to your Rental Officer, so they know what’s going on in the building.
For questions about rent payments and receipts, contact your Rent Collections Officers:
For questions about your lease renewal or what documents to submit for a rent calculation, contact the Rental Administrator: Linda Camilleri ext. 236
Tenant and Community Engagement Facilitator
Contact your Tenant and Community Engagement Facilitator if you are interested in helping to create friendly and connected neighbourhoods. Their job is to help you build community: through block parties, bike tours, neighbourhood voting groups, and anything else you can dream up that would make your community better. They also connect tenants to the governance of CCOC, where volunteers run the organization through committees and a Board. They can also support you if you have any questions or concerns about waste diversion, recycling, gardening, or green commitments. You can contact your facilitator at engagement@ccochousing.org.
