Sharing Common Spaces

CCOC laundry equipment is provided by Coinamatic. Some of our buildings’ machines are operated by coin only while others are operated by a card system that can be loaded on site. To report a problem with a machine or make a refund request, please contact Coinamatic directly:

By phone:
1-800-561-1972

Or Online:
coinamatic.com/online-service-request/

Please be sure to have the 6 digit ID on the machine before contacting Coinamatic as they will not be able to process the request without this 6 digit ID.

As it is a shared space, it is important that certain courtesies in the laundry room are respected and followed. Some key points to remember when washing and drying:

• Please remove your clothes promptly from the washers and dryers. Clothes/personal belongings left in any area of the laundry room for an extended period will be removed and disposed of.
• Make sure to empty the lint trap after you use the dryer.
• If you have any pets, check the washer and dryer after use for any pet hairs left behind. Please ensure to remove any pet hairs in case there are tenants with allergies.
• Be aware if there are laundry room hours in your building!

The hallways of your building are a great communal place to run into your neighbours, have a friendly chat, and get to know the people and pets who share your building.

To comply with Ottawa’s fire code, the hallways must be kept clear of any obstructions. Be sure not to leave any shoes, equipment, holiday decorations, or anything else in the hallways of your building.

• CCOC common areas (shared decks, yards, lobbies, etc.) are used by all tenants. Alcohol is not allowed in these areas.
• With the warm weather, more people have their windows open. Please be considerate of your neighbours when sitting outside on your balcony, deck, or in your yard.
• If you sweep your balcony, use a dustpan to collect the dirt rather than sweeping it off the balcony onto tenants below you.
• To keep pigeons from roosting on your balcony, keep it free of clutter, garbage, and food sources.
• If you have hanging plant boxes or baskets on your balcony, make sure that they hang inside your railing so that if they fall, they don’t hurt anyone. When you water them, make sure the water is not running onto the balcony below.

• Never put cigarettes in planters or flowerpots. Potting soil catches fire easily! Planter box fires can smolder for several hours before bursting into flame. The only sign of trouble may be a thin trail of smoke and a slight odor.
• Never throw cigarettes from a balcony.
• Don’t drop lit cigarettes on the ground, whether on a roof deck, patio, or the sidewalk outside.
• Keep lighters, matches, and cigarettes in a place children can’t reach them.