Tenant and Community Engagement Manager

About you: Are you a friendly and dynamic person passionate about social justice and affordable housing? Do you have experience with leadership and with marginalized communities?

We are looking for a Tenant and Community Engagement (TCE) Manager for a 3-month contract who is passionate about collaboration and ethical leadership. The ideal candidate is able to problem-solve quickly and creatively, and is comfortable supervising staff and juggling competing priorities in a sometimes-unpredictable workday. Strong prioritization skills are essential for success in this role.

About the job:

As the Tenant and Community Engagement Manager, you will manage two TCE Facilitators and the Communications Officer. You will coordinate your best efforts to ensure we are reaching a diverse and inclusive audience to best reflect our community and deliver our mission.

About us:

CCOC is a community-based, tenant- and member-directed, non-profit housing organization whose mission is to create, maintain and promote housing for low- and moderate-income people. We value diversity, collaboration, inclusive and open decision-making, innovation, creativity and sustainability.

Compensation: Starting wage between $65,000 and $75,000 based on a 35-hour work week. Salary commensurate based on experienced and qualifications.

Term: Fixed 3-month Casual assignment (Leave coverage) with possibility of extension.

Closing date: August 10, 2022 3:00 p.m.  We will be reviewing applications as they come in.

How to apply: Forward resume and cover letter by email to hiring@ccochousing.org.

Your cover letter should specifically address how you meet the education, experience, competencies and skills listed in this job description.

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It is CCOC’s goal to be an inclusive organization and we are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. We, therefore, actively seek to recruit candidates who are Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQIA2+ community, persons with disabilities and women. Preference will be given to candidates with skills in additional languages, and candidates with personal or professional experience with marginalized communities.

While we appreciate all applications, only those selected for an interview will be contacted.  If you require accommodation during the interview process, please advise us when initially contacted.


Manager, Tenant and Community Engagement

Reports To:                 Executive Director
Supervises:                 Tenant & Community Engagement Facilitators, Communications Officer
Department:               Tenant and Community Engagement


The Manager oversees projects which affect the quality of life in CCOC properties and surrounding neighbourhoods; promotes affordable housing for low- and modest-income households; oversees CCOC’s tenant engagement and volunteer programs, ensures CCOC meets its objectives to promote sustainable lifestyles; advises the Tenant and Community Engagement committee of the Board; and supervises Department staff.

 Responsibilities (this is not an exhaustive list):

  1. Manage the Tenant and Community Engagement Department, and hires, trains, coaches and supervises staff by:


  1. Oversee tenant engagement and volunteering by:


  1. Promote affordable housing for low- and modest-income households, by:


  1. Ensure the Corporation meets its objectives to promote sustainable lifestyles at CCOC properties by:


  1. Advise and support the Tenant and Community Engagement Committee of the Board by:


  1. Performs other duties as requested by the Executive Director.


This position requires working outside business hours for events (occasionally) or committee meetings (monthly).


This position supports the work of Centretown Citizens Ottawa Corporation, Centretown Citizens Housing Co-Operative and Cahdco (Centretown Affordable Housing Development Corporation).

Education and Experience