Job Posting: Operations Coordinator

Are you a friendly and energetic multi-tasker who enjoys a fast-paced workday? Do you want to contribute to a social-justice oriented non-profit that works hard every day to make the world a better place?

CCOC is looking for a bilingual (English-French) team player who will provide customer service in our Facilities Management department. Experience in property management will be considered an asset.

CCOC is a community-based, tenant- and member-directed, non-profit housing organization whose mission is to create, maintain, and promote housing for low and moderate income people. We value diversity, collaboration, inclusive and open decision-making, innovation, creativity, and sustainability.

Compensation: Starting wage between $45,340 and $53,209, based on experience and qualifications. Maximum compensation for this position is $61,078 (2021 rates).
Application deadline: 3:00 pm Monday, April 12, 2021

It is CCOC’s goal to be an inclusive organization and we are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. We, therefore, actively seek to recruit candidates who are Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community, persons with disabilities and women.

Preference will be given to candidates with skills in additional languages, and candidates with personal or professional experience with marginalized communities.

Forward resume and cover letter by email to Your cover letter should specifically address how you meet the education, experience, competencies and skills listed in this job description. While we appreciate all applications, only those selected for an interview will be contacted.

The anticipated start date for this position is May 3rd, 2021. Interviews will be held the week of April 12th. Due to the COVID-19 pandemic, all interviews will be held via videoconference.

If you require accommodation during the interview process, please advise us when initially contacted.

This is a 16-month term parental leave replacement opportunity.

A full copy of the job description can be found here.

Operations Coordinator

Reports To:                 Operations Manager
Department:               Facilities Management


Operations Coordinators work as part of a team with responsibility for all aspects related to facilities management for tenants. The Coordinators organize ongoing customer service on behalf of the Facilities Management Department. Additionally, they coordinate efforts with other departments, schedule and manage maintenance services at assigned properties, and ensure CCOC properties contribute to a high quality of life, liveability and tenant satisfaction.


1. Organize ongoing customer service on behalf of the Facilities Department and coordinate efforts with other departments by:


2. Schedule and manage maintenance services at assigned properties by,


3. Assist the Facilities Management Director by:


Performs other duties as requested by the Operations Manager, Director of Facilities or the Executive Director.

This position supports the work of Centretown Citizens Ottawa Corporation, Centretown Citizens Housing Co-operative and Cahdco (Centretown Affordable Housing Development Corporation).

Education and Experience